The fastest-growing home care provider turns to Rise to overhaul the web platform for their client brain-health program.
Home Care Assistance is the fastest-growing home care provider because of their innovation. Cognitive Therapeutics, their proprietary brain-health program, improves clients’ lives significantly, but the web platform for managing it was in serious need of repair. They challenged us to rebuild the platform from the ground up, implementing new design and information architecture to improve the experience for office managers, care interventionists, clients and their families.
Care was given to create a revitalized platform that wasn’t only easy to use for newcomers, but easy for those who were used to the old platform. With so many features, we needed to make the platform feel simple while still providing many functions and displaying lots of data.
By implementing clear interactions with clean design elements, we’ve created a website that aligns with the caliber of care provided by Home Care Assistance. The overall experience of the website mirrors their high-end and easy-to-understand approach to home care.
The overall experience of the website mirrors their high-end and easy-to-understand approach to home care.
The web platform is the hub of all things Cognitive Therapeutics. Local office managers assign clients to their staff of caregivers, caregivers manage “intervention plans” and log daily reports for the clients they work with, and clients’ families can view their loved ones’ progress.
Users on the platform work with a straightforward, minimalist interface that makes it easy to find information on clients, interventionists, managers, administrators, locations and intervention plans. They can navigate the menu to access important data that opens up at the click of easy-to-read, large call to action buttons. Adding and deleting new users is a cinch, while color-coded icons and tags make organizing all this information seamless.
Rise didn’t just create a platform that met our requirements, but came to us with creative suggestions, which were very much appreciated. The team was also communicative and helped us meet a tight deadline.Naoko Shirota Director of Business Intelligence, Cognitive Therapeutics
Because we were able to redevelop the platform and restructure everything from the ground up, we needed to ensure that all old data migrated into the new platform seamlessly. Our database engineers devised an automated solution to move the data over, along with quality checks to ensure consistency of data. This was all done without compromising any individual’s confidential information.
Our development of the Cognitive Therapeutics platform helped bring about happier clients and more growth. Contact us today to figure out how we can help with your next project.Let’s Chat